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The Cure for Toxic Employees? [Infographic]

You've known them--the energy-suckers in your midst that appear to be out to ruin your day or drain the life out of your team or company. Not only are they expensive, demoralizing, and infuriating, toxic employees can bring teamwork to a grinding … Read the full article→

I Ordered A Sandwich and was Served this Lesson on Customer Service and Leadership

I ordered a hot turkey sandwich on whole wheat bread, and was served a lesson in customer service and leadership, … Read the full article→

True Love Knows No Species

It's a good day to cultivate love across all divides, as demonstrated by our Abyssinian, Rudy, and Golden Retriever, Ellie. Rudy and Ellie snuggle to the tune of Greg Brown's beautiful song, which asks the question, "why were you ashamed of … Read the full article→

The Success Principles

Jack Canfield (of Chicken Soup for the Soul fame) is a significant mentor to more thought-leaders, authors, and entrepreneurs than anyone else I know. 10 years ago, Jack founded The Transformational Leadership Council "so leaders of personal and … Read the full article→

Come on Over to My House!

Some people think it's strange that I invite my readers and clients to my home. Nothing could be further from the truth; it is, in fact, one of my favorite things to do. Here's a little video about our next professional/personal shindig at … Read the full article→

A Personal Invitation

Attendance for The Certification Weekend is limited to a small group, so claim your spot now!   Click here for all the details!   Right now, there are only a handful of Extreme Leadership Facilitators on the planet, and you may have … Read the full article→

4 Steps for Extreme Feedback

It’s the oldest skill in the management texts: listen to your employees. Seek their input. But it’s not enough to ask for feedback; you have to be genuinely interested in the response—especially if you think you won’t like it. Those posing as leaders … Read the full article→

When Was the Last Time You Wrote One of These?

When it comes to strumming the heart strings at work (or anywhere else), nothing beats a personal, hand-written note of thanks, praise, or gratitude--especially in these hyper-digital days of texts and email. Maybe it's because of the manifest, … Read the full article→

The Love Assessment

"Love is the ultimate motivation of the Extreme Leader: love of something or someone, love of a cause, love of a principal, love of the people you work with and the customers you serve, love of the future you and yours can create together, love of … Read the full article→

When I First Met Pops

In anticipation of the release of the 10th Anniversary Edition of The Radical Leap, here's another entry from my hand-written notes on the original manuscript. (Read the previous post here). This became the scene where I first meet the character, … Read the full article→